Work Experience

For over a decade, I’ve helped companies understand their customers’ experiences to build on what works and improve what doesn’t. I grow CX programs by connecting insights to KPIs and showing the value of investing in customer experience.

While earning my MS in Marketing, I worked full-time recruiting for the university’s MBA and MS Business programs. It was marketing and sales in action. I matched prospective students with programs that aligned with their career goals.

At Ansira, I helped organizations maintain brand consistency across large retailer networks by coaching on ad compliance and helping corporate refine brand guidelines to better communicate core identity throughout the organization.